We Value Your Feedback
thread values your feedback and wants to hear from you if you have a good experience, or are not satisfied with a service.
Feedback, Concerns, or Complaints
thread values continuous quality improvement—please share with us what is working well for you, and what services you like or need. Tell us about a great experience you had with our staff. We are open to hearing your comments, ideas, and questions about our services.
If you have a concern or complaint about our services, we want to hear from you and work with you to support your service needs. We invite you to contact us.
thread
thread follows best practices for non-profits and adheres to the highest level of accountability in all aspects of operations.
- To share your comments, ideas, and questions about our services, email thread.
- If you wish to talk to us about our business practices, please contact: thread CEO Stephanie Berglund, sberglund@threadalaska.org or 907.265.3101.
- If you have a complaint, suspect fraud, or would like to file a formal grievance, please contact: complaint@threadalaska.org. This email is monitored by thread Board of Director members.
Family Services
For Family Services feedback, concerns or complaints including child care referrals and parent events/services, please contact:
Family Service Manager
Reanne Queja
rqueja@threadalaska.org
907.265.3120
Early Educators or Early Childhood Education Programs
For Early Educator/Early Childhood Program services feedback, concerns or complaints including education and training and consultation services, please contact:
Professional Development Director
Jen Clark
jclark@threadalaska.org
907.265.3124
Learn & Grow
For Learn & Grow feedback concerns or complaints, please contact:
Early Childhood Systems Director
Meghan Johnson
mjohnson@threadalaska.org
907.265.3104
Alaska SEED
For Alaska SEED including the Registry and financial reimbursement/award services feedback, concerns or complaints, please contact:
Early Childhood Systems Director
Meghan Johnson
mjohnson@threadalaska.org
907.265.3104