Administrative Associate
Company/Organization: thread
Location: Anchorage
Application Dates: Open until filled
Job Description
The Administrative Associate is the first point of contact for all clients and visitors who walk in, call or reach out to thread electronically. This position is primarily a customer service and administrative support position to the Office Manager but may have other tasks/projects assigned as needed.
- Greet and direct clients and visitors in a friendly and professional manner, both in person, over the phone, and electronically.
- Accurately communicate information about thread's services to customers.
- Manage multiple line phone system.
- Process and distribute incoming and outgoing mail and packages.
- Facilitate the referral call rotation to Early Childhood Specialists by using the Family Services Communications log.
- Manage the info and IT email boxes to include checking and distributing throughout the day.
- Ensure thread office including reception area, mailroom, kitchen, storage, and training rooms are clean, organized, and well-maintained.
- Assist Office Manager with general agency purchasing, office supply inventory, and vendor relationships. Reconcile and submit office supplies invoices as needed.
- Assist the Office Manager with agency inventory.
- Assist Office Manager with coordinating, maintaining, and scheduling shared spaces and associated calendars.
- Coordinate monthly staff meetings to include securing meeting hosts, creating and sending calendar invite and agenda to staff, and taking and filing notes.
- Provide administrative support for the Learn & Grown(L&G) team, including quarterly meetings, annual meetings, and cohort support.
- Support other departments with special projects as needed.
- Other duties as assigned.
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