{"id":30857,"date":"2022-10-09T23:09:08","date_gmt":"2022-10-10T07:09:16","guid":{"rendered":"https:\/\/staging2.threadalaska.org\/thread\/early-educators\/training\/training-certificate-faqs-copy\/"},"modified":"2024-09-11T14:56:25","modified_gmt":"2024-09-11T22:56:25","slug":"training-certificate-faqs","status":"publish","type":"page","link":"https:\/\/www.threadalaska.org\/thread\/educators-and-programs\/training\/training-certificate-faqs\/","title":{"rendered":"Training &#038; Certificate FAQs"},"content":{"rendered":"\n<div class=\"wp-block-genesis-blocks-gb-columns gb-layout-columns-2 gb-2-col-equal\" style=\"margin-top:20px;margin-bottom:20px;padding-top:1em;padding-right:1em;padding-bottom:1em;padding-left:1em\"><div class=\"gb-layout-column-wrap gb-block-layout-column-gap-2 gb-is-responsive-column\">\n<div class=\"wp-block-genesis-blocks-gb-column gb-block-layout-column\"><div class=\"gb-block-layout-column-inner\">\n<h1 class=\"wp-block-heading has-text-align-center script headings has-red-color has-text-color has-x-large-font-size\" style=\"text-transform:lowercase\">Training &amp; Certificate frequently asked questions<\/h1>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-genesis-blocks-gb-column gb-block-layout-column\"><div class=\"gb-block-layout-column-inner\">\n<p class=\"has-medium-gray-color has-text-color\">Please use the below frequently asked questions to help guide you through <strong>thread&#8217;s<\/strong> online training experience.<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div style=\"background-color:#F9F9F9;padding-left:2.5%;padding-right:2.5%;padding-bottom:10%;padding-top:10%;margin-top:10%\" class=\"wp-block-genesis-blocks-gb-container alignfull banner-container gb-block-container\"><div class=\"gb-container-inside\"><div class=\"gb-container-content\" style=\"max-width:1200px\">\n<h3 class=\"wp-block-heading has-text-align-center\">Training Reminder &amp; Zoom Links<\/h3>\n\n\n\n<div class=\"wp-block-genesis-blocks-gb-accordion gb-block-accordion\"><details><summary class=\"gb-accordion-title\">Will I receive a training reminder email?<\/summary><div class=\"gb-accordion-text\">\n<ul class=\"wp-block-list\">\n<li>The email with the training reminder and Zoom link to access each training you are registered for is sent at least one business day prior to the training event date. Nevertheless, if the class registration fills up sooner, this email may be sent earlier.<\/li>\n\n\n\n<li>If you didn\u2019t receive a training reminder at least one business day prior to the training event day, please first check your junk email to see if the email is there.<\/li>\n\n\n\n<li>If the reminder email isn\u2019t in either your inbox or junk folder, please contact <strong>thread<\/strong> at 800.278.3723<\/li>\n\n\n\n<li>Please confirm the correct email address was entered when you registered for training. Frequently training reminder emails bounce back as undeliverable due to an incorrect email address.<\/li>\n<\/ul>\n<\/div><\/details><\/div>\n\n\n\n<div class=\"wp-block-genesis-blocks-gb-accordion gb-block-accordion\"><details><summary class=\"gb-accordion-title\">I just registered for online training. When do I receive the Zoom link?<\/summary><div class=\"gb-accordion-text\">\n<p>At least one business day prior to the training event day.<\/p>\n<\/div><\/details><\/div>\n\n\n\n<div class=\"wp-block-genesis-blocks-gb-accordion gb-block-accordion\"><details><summary class=\"gb-accordion-title\">What do I do if I don\u2019t receive the Zoom link?<\/summary><div class=\"gb-accordion-text\">\n<ul class=\"wp-block-list\">\n<li>Check your junk folder prior to contacting <strong>thread.<\/strong><\/li>\n\n\n\n<li>If the Zoom link email isn\u2019t in either your inbox or junk folder, please contact <strong>thread<\/strong> at 800.278.3723<\/li>\n<\/ul>\n<\/div><\/details><\/div>\n\n\n\n<h3 class=\"wp-block-heading has-text-align-center\">Training Certificates &amp; Evaluations<\/h3>\n\n\n\n<h4 class=\"wp-block-heading\">Certificates<\/h4>\n\n\n\n<p>As a reminder, to qualify for a training certificate, you must meet all of the following conditions:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Pre-registered for that specific training \u2014 you can register for<strong> thread <\/strong>training <a href=\"https:\/\/thread-alaska.my.site.com\/portal\/s\/training-calendar\">here<\/a>.<\/li>\n\n\n\n<li>Attended the entire training and demonstrated full participation.<\/li>\n\n\n\n<li>Must have been visible and present on video camera for the entire class time.<\/li>\n\n\n\n<li>For classes which require a self-reflection, both the training and the self-reflection must have been completed (when applicable).<\/li>\n\n\n\n<li>The training evaluation was completed within 24 hours of the training.<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-genesis-blocks-gb-accordion gb-block-accordion\"><details><summary class=\"gb-accordion-title\">How long does it take to receive a training certificate?<\/summary><div class=\"gb-accordion-text\">\n<ul class=\"wp-block-list\">\n<li>In order to receive a certificate you must complete and submit an evaluation within 24 hours.<\/li>\n\n\n\n<li>Training certificates are sent to qualifying early educators within 30 business days of the training event date and may not be reissued.<\/li>\n<\/ul>\n<\/div><\/details><\/div>\n\n\n\n<div class=\"wp-block-genesis-blocks-gb-accordion gb-block-accordion\"><details><summary class=\"gb-accordion-title\">What if I can\u2019t locate my training certificate email?<\/summary><div class=\"gb-accordion-text\">\n<ul class=\"wp-block-list\">\n<li>If you qualified to receive a training certificate and can\u2019t find it in either your inbox or junk folder, please contact <strong>thread <\/strong>at <a href=\"tel:9072653100\">907.265.3100<\/a> find out your qualification status and\/or when the training certificate was sent.<\/li>\n\n\n\n<li>For missing training certificates, you may submit a <a href=\"https:\/\/www.threadalaska.org\/wp-content\/uploads\/2024\/02\/thread-Transcript-Request-Form-2.14.24.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Transcript Request Form<\/a> (<a href=\"https:\/\/www.threadalaska.org\/wp-content\/uploads\/2024\/02\/thread-Transcript-Request-Form-2.14.24-Spanish.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Haga clic aqu\u00ed para espa\u00f1ol<\/a>) to receive additional documentation of the training you have completed through <strong>thread.<\/strong><\/li>\n<\/ul>\n<\/div><\/details><\/div>\n\n\n\n<div class=\"wp-block-genesis-blocks-gb-accordion gb-block-accordion\"><details><summary class=\"gb-accordion-title\">Can I request a duplicate certificate?<\/summary><div class=\"gb-accordion-text\">\n<ul class=\"wp-block-list\">\n<li>Certificates are distributed at the time of class and are not reproduced.<\/li>\n\n\n\n<li>In lieu of a lost certificate, you can submit a <a href=\"https:\/\/www.threadalaska.org\/wp-content\/uploads\/2024\/02\/thread-Transcript-Request-Form-2.14.24.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Transcript Request Form<\/a> for documentation of training.<\/li>\n\n\n\n<li>Fill out the evaluation within <strong>24 hours.<\/strong><\/li>\n<\/ul>\n<\/div><\/details><\/div>\n\n\n\n<h4 class=\"wp-block-heading\">Evaluation<\/h4>\n\n\n\n<div class=\"wp-block-genesis-blocks-gb-accordion gb-block-accordion\"><details><summary class=\"gb-accordion-title\">What can I do if I didn\u2019t fill out an evaluation within 24 hours of training?<\/summary><div class=\"gb-accordion-text\">\n<ul class=\"wp-block-list\">\n<li>A training certificate will not be issued.<\/li>\n\n\n\n<li>Submit a <a href=\"https:\/\/www.threadalaska.org\/wp-content\/uploads\/2024\/02\/thread-Transcript-Request-Form-2.14.24.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Transcript Request Form<\/a> for documentation.<\/li>\n<\/ul>\n<\/div><\/details><\/div>\n\n\n\n<div class=\"wp-block-genesis-blocks-gb-accordion gb-block-accordion\"><details><summary class=\"gb-accordion-title\">When do I receive the evaluation link and code?<\/summary><div class=\"gb-accordion-text\">\n<p>The link to the class evaluation and training code are provided at the end of each training. Please remain for the entire training in order to receive the link and training code.<\/p>\n<\/div><\/details><\/div>\n\n\n\n<h3 class=\"wp-block-heading has-text-align-center\">Transcripts<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Please complete a <a href=\"https:\/\/www.threadalaska.org\/wp-content\/uploads\/2024\/09\/thread-Transcript-Request-Form-9.11.24.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Transcript Request Form<\/a> (<a href=\"https:\/\/www.threadalaska.org\/wp-content\/uploads\/2024\/02\/thread-Transcript-Request-Form-2.14.24-Spanish.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Haga clic aqu\u00ed para espa\u00f1ol<\/a>) and submit <a href=\"mailto:info@threadalaska.org\">by email<\/a> or fax to <a href=\"tel:8552653195\">907.265.3195<\/a>.<\/li>\n\n\n\n<li>Transcripts are released within 10 business days of when the request is received<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-genesis-blocks-gb-accordion gb-block-accordion\"><details><summary class=\"gb-accordion-title\">How long would it take to receive a transcript once I submit the documents?<\/summary><div class=\"gb-accordion-text\">\n<p>Transcripts will be released within 10 business days of the request being received by <strong>thread<\/strong> staff.<\/p>\n<\/div><\/details><\/div>\n\n\n\n<div class=\"wp-block-genesis-blocks-gb-accordion gb-block-accordion\"><details><summary class=\"gb-accordion-title\">Where do I submit transcript request to?<\/summary><div class=\"gb-accordion-text\">\n<p>Please submit your completed transcript request form <a href=\"mailto:info@threadalaska.org\">by email<\/a> or fax to <a href=\"tel:9072653195\">907.265.3195<\/a>, or to your nearest <strong>thread <\/strong>office.<\/p>\n<\/div><\/details><\/div>\n<\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":4,"featured_media":0,"parent":30850,"menu_order":1,"comment_status":"open","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"_uag_custom_page_level_css":"","footnotes":""},"class_list":["post-30857","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Training &amp; 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